Shipping Policy

At Oneself Customs, we are committed to delivering your timepiece with the highest level of care and security. Every order is carefully inspected, packaged, and shipped to ensure it arrives in perfect condition.

Order Processing

Orders are processed within 1–3 business days after payment confirmation. During high-demand periods or limited-edition releases, processing times may be slightly extended.

Shipping

We offer secure shipping for all orders. Delivery times vary depending on your destination and the selected shipping method.

Estimated delivery times:

• Domestic Orders: 2–5 business days
• International Orders: 5–10 business days

Please note that delivery estimates may vary due to customs processing, holidays, or unforeseen courier delays.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your shipment.

Customs & Duties

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.

Shipping Address

Please ensure your shipping information is accurate before placing your order. We cannot be responsible for delays or delivery issues caused by incorrect or incomplete addresses.

Damaged or Lost Packages

If your package arrives damaged or is lost during transit, please contact our support team within 48 hours of delivery or the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team. We are always happy to assist you.